Storefront operator
Brooklyn
1. Information we collect
We collect information you provide when you create an account, place an order, make a reservation, book an event, contact us, submit a review, or otherwise use the services.
- Contact and account details, such as your name, email address, telephone number, and sign-in information.
- Order, reservation, and event details, including selected items, preferences, delivery or pickup details, and transaction history.
- Delivery information, such as your address, delivery instructions, and location information you choose to provide.
- Payment and transaction information. Payment card details are handled by the applicable payment processor; we receive transaction identifiers, status, and related records rather than full card details.
- Messages, reviews, support requests, and other content you submit.
- Technical and usage information, including IP address, browser and device information, requested pages, timestamps, and a session identifier used to understand visits and protect the service.
2. How we use information
- Provide menus, accounts, checkout, reservations, event bookings, delivery tracking, and customer support.
- Process payments, fulfill orders, send service messages, and maintain transaction records.
- Personalize and improve the storefront, understand service usage, and diagnose technical issues.
- Prevent fraud, abuse, security incidents, and violations of our terms.
- Comply with legal, tax, accounting, and regulatory obligations and enforce our rights.
3. How we disclose information
We may disclose information to service providers that help operate the service, such as payment processors, authentication providers, hosting and infrastructure providers, communications providers, mapping services, and delivery partners. We may also disclose information when required by law, to protect rights and safety, in connection with a business transaction, or with your direction or consent.
We do not sell personal information for money. We do not use personal information for cross-context behavioral advertising through this storefront.
4. Retention and security
We retain information for as long as reasonably needed to provide the services, maintain business and transaction records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary by record type and applicable law.
We use reasonable administrative, technical, and organizational safeguards. No internet transmission or storage system can be guaranteed to be completely secure.
5. Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of personal information, or to object to or restrict certain processing. You may also withdraw consent where consent is the basis for processing. We may need to verify your identity and may retain information where permitted or required by law.
You can update certain account details through your account tools. You may control browser storage and cookies as described in our Cookie Policy.
6. Children
The services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.
7. Third-party services and international processing
The storefront may link to or use third-party services, including payment, authentication, mapping, and delivery services. Their privacy practices are governed by their own notices. Those providers may process information in countries other than your own, subject to the safeguards required by applicable law.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised version here and update the date above. Material changes may also be communicated through the service or another appropriate channel.
Contact us
Questions or requests about this Privacy Policy can be sent through our contact page.